Pastelcolourcharts.com takes every precaution to provide the best possible service it can deliver. All charts are made to a high standard and packaged securely to reach the customer in the best condition possible. Pastelcolourcharts.com takes full responsibility for the accuracy and quality of charts sold through this website and through it’s trading partners.

Please contact Glyn if for any reason you are dissatisfied with your purchase. 

  • Please notify Glyn within 14 days after receiving the charts if you would like to return the product. Email: glyn@pastelcolourcharts.com
  • Pastelcolourcharts.com does not offer refunds
  • Pastelcolourcharts.com will replace items damaged in transit for orders placed through this website only
  • The customer accepts delivery charges for returning the items, except when charts are incorrect or faulty due to delamination
  • Pastelcolourcharts will replace like-for-like charts that are incorrect or faulty due to delamination